Partnering to make caregiving easier and more rewarding
Caring for a loved one due to age, disability or medical condition can be challenging. TELUS Health and Homethrive have partnered to provide you access to expert live support and helpful online resources all at no cost to you for a limited time.
Support for every caregiver
Aging
Caring for a loved one who is aging comes with a unique set of challenges. We can guide you through fall prevention and home safety tips, senior living options, a new Alzheimer’s diagnosis and more to save you precious time and energy.
Disabilities
If you have a loved one with a disability or learning disorder such as ADHD we help you find the right care. We can organize academic support, advocate on your behalf and help you make the best decisions for your family.
Medical Conditions
Whether supporting a partner through cancer treatment or a friend after an accident, we help navigate hospital discharge and recovery, so you can focus on what matters.
Our Care Guide team
Our Care Guides are professional social workers who can coach you through challenging situations, provide emotional support, and save you time and energy by:
- Handling the research
- Making the phone calls
- Helping you tackle your tasks
How we help
Our online platform delivers personalized advice, coaching and assistance from compassionate experts. Here are a few examples of how we can help:
Products & Services Assistant
Receive instant product and service recommendations for your unique caregiving situation.
Personalized
Resources
On-demand access to hundreds of articles, videos and podcasts on a variety of caregiving topics.
Medications
Track your loved ones’ or you own medications and easily share lists with your Care Circle.
Smart Journal
Share your thoughts and feelings and receive suggestions for content with tips and advice in real time.
Support for every situation
No matter your unique situation, we can help you discover ways to save precious time and energy.
PERSONALIZED ADVICE
Helped make her mom’s home safer.
Olivia used Homethrive’s fall safety checklist to learn if her mother was at risk of falling and what home modifications could help her stay more independent.
MANAGING FAMILY DYNAMICS
Provided suggestions to involve siblings in his dad’s care.
Tom and his siblings connected with an expert Care Guide to make a caregiving plan that identified how each could best contribute to their dad’s care needs.
FINDING LOCAL SERVICES
Found her daughter a great therapist.
Marta submitted a request for an occupational therapist who works with kids with Down syndrome, and received a curated list of recommendations based on her location and insurance coverage.
Telus Medical Health Alert Device
Worry less knowing your loved ones have access to 24/7 live help even when you can’t be there.
From our members
FAQs
Who can use Homethrive?
Select TELUS customers can enjoy a free trial of Homethrive through October 31, 2024. Whether you’re a long-distance caregiver, your mom takes care of your grandparents, or an aging loved one wants to plan for their own future.
How do I sign up for Homethrive?
Visit https://app.homethrive.com/auth/telus/login, enter your email, and you’re in!
What does Homethrive cost?
Homethrive is free to TELUS customers for a limited time. Sign up by October 1, 2024 and enjoy unlimited access through October 31, 2024 at no cost. There is no auto-renew, and you have the option to cancel at any time.
What happens at the end of my trial?
You will be given the option to sign up for a paid monthly subscription. You will not lose any of your account information should you choose to enroll later.
Do I need to install an app to use Homethrive?
No, Homethrive can be accessed from any computer, phone, or tablet with just a web browser at https://app.homethrive.com/auth/telus/login.